At TRUEINVOICE, we value your privacy and are committed to protecting the information you share with us. This Privacy Notice explains how we collect, use, store and safeguard personal and business information when you use our website, software platform and related services.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Notice.

Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Mobile number
• Company name and designation

Business & Transaction Information

• GSTIN and business details
• Invoice and accounting data
• GST return and reconciliation information

Technical Information

• IP address
• Browser and device information
• Login activity and usage logs
• Cookies and analytics data

How We Use Your Information

Your information may be used for:

• Providing invoicing and GST compliance services
• Enabling software functionalities and user access
• Processing support requests and demo enquiries
• Improving platform performance and user experience
• Complying with legal and regulatory obligations
• Maintaining security and preventing unauthorised access

Data Protection & Security

We implement appropriate security measures to protect your information, including:

• Secure cloud infrastructure
• Controlled user access
• Data monitoring and system protection measures

While we strive to protect all information, no electronic system can guarantee absolute security.

Sharing of Information

We do not sell or rent your personal or business data.

Information may be shared only:

• With authorised technology or service providers
• Where required by law or regulatory authorities
• For GST-related integrations and statutory compliance purposes

All such sharing is subject to confidentiality and security obligations.

Cookies & Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyse traffic and usage behaviour
• Enhance user experience

Users may manage cookie preferences through browser settings.

Data Retention

Information is retained only for as long as necessary:

• To provide services
• To comply with statutory obligations
• To resolve disputes and maintain records

Your Rights

Subject to applicable laws, users may request:

• Access to their information
• Correction or updating of information
• Deletion of data, where legally permissible

Requests may be submitted through the contact details below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party platforms.

Updates to This Privacy Notice

We may update this Privacy Notice periodically. Any revisions will be published on this page with the updated effective date.

Contact Us

For any privacy-related queries or concerns, please contact:

Truebook Technologies Private Limited

Office Address: A-502, Sarovar Platinum, Kankaria Road, Ahmedabad, Gujarat